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Notifications

Written by Isak

Notifications help admins, managers, and employees stay updated about important activity in Aboard. Notifications can appear in the Aboard notification center and, depending on the notification type and company setup, can also be sent by email, Slack, Microsoft Teams, or mobile push.


Where notifications appear

Users can view notifications from the Notifications area in Aboard. Unread notifications are shown with a counter, and users can mark all notifications as read.


Notification delivery channels

Aboard can send notifications through different channels:

  • In-app — shown in the Aboard notification center.

  • Email — sent to the recipient’s email address.

  • Slack — sent as a Slack message if the Slack integration is connected and the user is connected to Slack. Read more about the Slack integration

  • Microsoft Teams — sent as a Teams message if the Teams integration is connected and the user is connected to Teams. Read more about the Teams integration

  • Mobile push — sent to the Aboard mobile app for selected notification types.

Note: Slack, Teams, email, and mobile delivery depend on company settings, integration setup, and whether the recipient has access to Aboard.


Notification settings

Admins can manage company notification settings from:

Settings → General → Notification settings

From there, admins can:

  • Turn Send notifications on or off.

  • Set the company’s notification delivery time.

The notification delivery time is used for scheduled notifications, such as weekly task reminders and daily Slack/Teams digests.


Notifications that can be sent

Account, profile, and company notifications

Notification

When it is sent

How often

Channels

New profile created

When a new employee profile is created or approved

Once per profile

In-app

Profile archived

When an employee profile is archived

Once per archive action

In-app

Profile restored

When an archived profile is restored

Once per restore action

In-app

Bank details updated

When an employee updates their bank details

Once per update

In-app

Two-factor authentication activated

When a user enables 2FA

Once per activation

Email

Two-factor authentication deactivated

When a user disables 2FA

Once per deactivation

Email

Webhook created

When a webhook integration is created

Once per webhook

Email

Webhook failed

When a webhook delivery fails

Each failed webhook event

Email


Time off and vacation plan notifications

Notification

When it is sent

How often

Channels

Time-off request created

When an employee submits a time-off request

Once per request

Email, Slack, Teams

Pending time-off request reminder

When a time-off request has been pending for more than 3 days

Checked weekdays at 10:30

Email, Slack, Teams

Time-off request approved

When a request is approved

Once per approval

Email, Slack, Teams, iOS push, Android push

Time-off request declined

When a request is declined

Once per decline

Email, Slack, Teams, iOS push

Time-off request cancelled

When a request is cancelled

Once per cancellation

Email, Slack, Teams, iOS push

Vacation plan assigned

When a manager is assigned to a vacation plan

Once per assignment

Email, Slack, Teams

Vacation plan started

When a vacation plan is started

Once per plan start

Email, Slack, Teams

Vacation plan reminder

When an employee has not submitted a request for a vacation plan

10, 7, 3, and 1 day before the planned due date

Email, Slack, Teams


Task and reminder notifications

Notification

When it is sent

How often

Channels

Task assigned

When a task is assigned to a user

Once per assignment

Email

Tasks due

When a user has active tasks due

Weekly on Mondays at the company notification delivery time

Email, Slack, Teams

A user will not receive more than one “Tasks due” notification within 12 hours.


Document, certification, and contract notifications

Notification

When it is sent

How often

Channels

Private document created

When a private document is added for an employee

Once per document

Email, Slack, Teams

Document approval requested

When a document needs approval

Once per approval request

Email, Slack, Teams

Certification requested

When an employee is asked to upload a certification

Once per request

Email

Certification added

When a certification is added for an employee

Once per certification

Email

Certification uploaded

When an employee uploads a certification document

Once per upload

Email

Certification expiring

When a certification document expires in 1 month

Daily check at 00:05

Email

Contract sent

When a contract is sent

Once per send

Email

Contract pending signature

When a contract signer needs to sign

Once per signer

In-app

Contract signed

When all parties have signed a contract

Once per signed contract

Email

Contract collaborator added

When a user is added as a contract collaborator

Once per collaborator

Email


Events, praise, and meetings

Notification

When it is sent

How often

Channels

Event published

When a company event is published

Once per published event

Email, Slack, Teams, iOS push

Praise received

When a user receives praise

Once per praise

Email

1:1 meeting scheduled

When a 1:1 meeting is scheduled

Once per scheduled meeting

Email

1:1 meeting rescheduled

When a 1:1 meeting is rescheduled

Once per reschedule

Email

Meeting comment created

When someone comments on a meeting

Once per comment

Email, Slack, Teams


Onboarding and offboarding notifications

Notification

When it is sent

How often

Channels

Onboarding started

When an onboarding is started

Once per onboarding

Email, Slack, Teams

Onboarding team member added

When a user is added as an onboarding team member

Once per team member

Email, Slack, Teams

Onboarding tasks assigned

When onboarding tasks are assigned

Once per task assignment batch

Email, Slack, Teams

Onboarding comment created

When someone comments on an onboarding

Once per comment

Email, Slack, Teams

Offboarding team member added

When a user is added as an offboarding team member

Once per team member

Email, Slack, Teams

Offboarding tasks assigned

When offboarding tasks are assigned

Once per task assignment batch

Email, Slack, Teams


Approval, expense, salary, and time tracking notifications

Notification

When it is sent

How often

Channels

Approval request changed step

When an approval request moves to a new step

Once per step change

Email, Slack, Teams

Approval request approved

When an approval request is approved

Once per approval

Email, Slack, Teams

Approval request denied

When an approval request is denied

Once per denial

Email, Slack, Teams

Expense updated

When an expense is edited

Once per update

Email, Slack, Teams

Expense reimbursed

When an expense is reimbursed

Once per reimbursement

Email, Slack, Teams

Time tracking approval rescinded

When a time tracking approval is rescinded

Once per rescind action

Email, Slack, Teams

Salary revision reviewer assigned

When a reviewer is assigned to a salary revision group

Once per assignment

Email, Slack, Teams

Salary revision reviewer verdict

When a reviewer approves or rejects a salary revision group

Once per verdict

Email, Slack, Teams

Salary revision deadline reminder

When a salary revision review is due soon or overdue

Daily at 08:30 when due in 1 week, tomorrow, today, or overdue

Email, Slack, Teams

Salary revision applied

When salary revision changes are applied

Once per salary revision

Email, Slack, Teams


Whistleblower notifications

Notification

When it is sent

How often

Channels

Whistleblower report created

When a new whistleblower report is submitted

Once per report

Email, Slack, Teams

Whistleblower report assigned

When a report is assigned to a user

Once per assignment

Email, Slack, Teams

Whistleblower report message created

When a new message is added to a report

Once per message

Email, Slack, Teams

Whistleblower report closed

When a report is closed

Once per closure

Email, Slack, Teams


Probation notifications

Notification

When it is sent

How often

Channels

Probation ending

When an employee’s probation end date is approaching

Daily check at 10:00; sent 3 months and 1 month before the probation end date

Email, Slack, Teams

A duplicate probation-ending notification for the same employee and end date is not sent within the same month.


Performance review notifications

Notification

When it is sent

How often

Channels

Performance project collaborator added

When someone is added as a collaborator on a performance project

Once per collaborator

Email, Slack, Teams

Upcoming performance cycle

When a performance cycle is started

Once per cycle start

Email, Slack, Teams

Self review started

When the self review step starts for a participant

Once per participant

Email, Slack, Teams

Peer nomination reminder

When a participant completed their self review but has not nominated peers after 24 hours

Checked hourly; sent once per peer nomination

Email, Slack, Teams

Peer nomination submitted

When peer nominations are submitted

Once per submission

Email, Slack, Teams

Peer reviews started

When peer reviews become available

Once per peer reviewer/start event

Email, Slack, Teams

Peer review assignment

When the peer review step starts and reviewers are assigned

Once per peer review step

Email, Slack, Teams

Manager reviews started

When the manager review step starts

Once per manager review step

Email, Slack, Teams

Calibration started

When the calibration/evaluation step starts

Once per calibration step

Email, Slack, Teams

Manager finalized review cycle

When a performance review cycle is closed/finalized

Once per cycle close

Email, Slack, Teams

Performance review timing notes

  • Pending performance steps are checked daily at 07:15.

  • Peer reviews are checked daily at 05:00 and can start after peer nominations have been submitted for at least 3 days.

  • Peer nomination reminders are checked hourly and are sent after 24 hours if nominations are still missing.


Daily Slack and Teams digests

If Slack or Microsoft Teams daily digests are enabled, Aboard can send a daily digest to the selected Slack or Teams channel.

Digest

When it is sent

How often

Channels

Daily company digest

At the company notification delivery time

Daily, when enabled

Slack channel, Teams channel

The digest can include items such as:

  • Birthdays

  • Work anniversaries

  • New joiners

  • Public holidays

  • Time-off request updates, where supported


Why a notification may not be delivered

A notification may not be sent if:

  • Company notifications are disabled.

  • The recipient is archived or does not have access.

  • The recipient does not have an email address.

  • The Slack or Teams integration is not connected.

  • The recipient is not connected/matched in Slack or Teams.

  • The notification type does not support that delivery channel.

  • The mobile app/device token is not available for mobile push notifications.

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